Conflict Resolution

  • Risks of violence in perspective
  • Health and safety at work
  • Assessing body language to identify threats
  • Buying into intuition and perception
  • Predicting behaviour
  • Assertion vs Aggression
  • Warning, danger and survival signals
  • Impact factors
  • The power of words
  • Tactics for managing conflict
  • The use of force and self-defence

Personal Safety  Awareness

  • Risks of violence in persepective
  • Assessing body language to identify threats
  • Buying into intuition and perception
  • Predicting behaviour
  • Warning, danger and survival signals
  • Communications skills - the power of words
  • Personal safety in action - scenarios
  • Tactics for staying safe when out and about
  • Tactics for staying safe in travel
  • The use of force and self-defence

All these training events can be mixed and matched together to meet your individuals requirements. If a course that interests you is not listed, please contact us. We have experience of designing and developing courses for our clientelle.

Managing Aggression and Violence at Work

  • Risks of violence in perspective
  • Health and safety at work
  • Assessing body language to indentify threats
  • Buying into intuition and perception
  • Warning, danger and survival signals
  • Communication skills
  • Assertion vs Aggression
  • The power of words
  • Tactics for managing aggression and violence
  • The law in relation tpo personal safety, harassment and self-defence


Personal Safety for Lone Workers

  • Risks of violence in perspective
  • Health and safety at work
  • Assessing body language to indentify threats
  • Buying into intuition and perception
  • Warning, danger and survival signals
  • Communications skills - the power of words
  • Personal safety in travel
  • Personal safety when interviewing clients
  • Personal safety on home visits
  • Tactics for managing difficult people and situations
  • The law in relation to personal safety, harassment and self-defence